Xerox Full Service Maintenance Agreement

All-in-one service for uncompromising quality assurance, excellent cost control and unparalleled customer service. Your JEB Customer Service Engineer (CSE) not only repairs your devices, but also performs preventative maintenance work to minimize future outages. The machine downtime as short as possible FSMA service will reduce machine downtime due to a simple troubleshooting process. Remote Service Offerings (RSO) RSO helps customers resolve issues immediately without waiting for the CE visit. The high-quality FSMA service guarantees output quality through the use of original parts. For more information or to obtain these services, call 1-800-821-2797 or contact your local Xerox office. Customer BenefitsThe Xerox service value provider can offer you the following benefits: If your business needs services that are not mentioned above, please contact us. If your requirements go beyond the maintenance and repair of the devices, we also offer network support and repair as well as extensive technical supports to improve all your office requirements. Paid services include: Xerox premium products are fully covered by the Xerox Full Service Maintenance Agreement, if I don`t have a contract, how can I get a service? How much does it cost? This service contract is directly established by Xerox Corporation and is subject to the Xerox credit authorization and contains all the terms and conditions of Xerox FSMA. A Comprehensive Maintenance Agreement (FSMA) ensures a rapid response in the field through a J.E.Bergasse View engineer of A Full Service Maintenance Agreements` personalized online support data gives you access to our 24-hour certified hotline and the award-winning online knowledge base that contains videos, FAQs, How Tos, Treiber and documentation. All parts, supplies and labour are included in an FSMA JEB (all-inclusive) and we are guaranteed to use only parts authorized by the original equipment manufacturer (OEM).

More stable expense costs are based on copy/print volume, which allows for more accurate prediction. Maximizing Time by Inquiry Account – Purchase Order Management Control More accurate copy/print costs and budget Focus on your core business and without problems managing consumable costs, logistics and fixing Realizing time efficiency and productivity, as machine downtime can be eliminated at a minimum Xerox Full Service Maintenance Agreements cover all parts, work, software, diagnostic licenses and telephone support.